Warranty request

On this page we explain how you can submit a warranty or return request when you have purchased a product from NovaCustom/SnaakSystems. Warranty conditions apply to warranty claims. You can consult the warranty conditions here.

To submit a warranty request, you must contact us. Warranty is the fastest way through e-mail, since we immediately have all the information at hand. In any case, please provide the following information:

  • Your name
  • The invoice number
  • The purchase date
  • The model number of the laptop
  • The reason for the request
  • A problem description as clear as possible.
  • The model number of the laptop, the invoice number and the purchase date are stated on the invoice.

The model number of the laptop, the invoice number and the purchase date are stated on the invoice.