On this page we explain how you can submit a warranty or return request when you have purchased a product from NovaCustom/SnaakSystems. Warranty conditions apply to warranty claims. You can consult the warranty conditions here.
To submit a warranty request, you must contact us. Warranty is the fastest way through e-mail, since we immediately have all the information at hand. In any case, please provide the following information:
- Your name
- The invoice number
- The purchase date
- The model number of the laptop
- The reason for the request
- A problem description as clear as possible.
The model number of the laptop, the invoice number and the purchase date are stated on the invoice.