Privacy Policy

Introductory provisions

On this page you will find the privacy statement of the Responsible party. You are advised to read this privacy statement carefully. The company responsible for the processing of the data has its registered office in Haaksbergen at Harmoleweg 4 (7482 PL), is listed in the commercial register of the Chamber of Commerce under number 70810958, and bears the name NovaCustom B.V. Responsible can be reached by e-mail at and by telephone at +31850603123.

This privacy statement explains how the Responsible party handles personal data. For example, it indicates which (categories of) personal data are collected and for what purpose the personal data are used. In addition, the Responsible party indicates the legal basis for the processing of the personal data.

The Responsible party reserves the right to amend this privacy statement. The current privacy statement was last updated on 20th of October, 2022.

Information about the processing

Responsible party processes the following personal data: IP address, full name, company name (if applicable), region, address details, telephone number, email address and VAT number (if applicable). The party responsible processes your personal data for the purpose of being able to process orders. The personal data will be stored for a period of 7 years. This processing is based on the following legal grounds: processing is necessary for the performance of the agreement; processing is necessary in order to comply with legal obligations incumbent on the Respondent.

Failure to provide personal data means that the Accountant is not complying with the administrative obligation incumbent on the Accountant. The responsible party uses automated decision-making for the purpose of checking the creditworthiness of payments made in arrears. This automated process works as follows and may have the following consequences: If Klarna does not accept your application, your order can only be processed if you make the payment in advance.


The Responsible party uses cookies on its website. What are cookies? A cookie is a piece of data placed on your computer by a website. Each time you visit the website of the Responsible party, it collects basic technical information such as which website led you to this website. This privacy statement applies to cookies and similar technology. This website only uses functional cookies – so not for marketing purposes. This helps Responsible to deliver a good user experience to you.

Reference to other websites

This privacy statement is only applicable to the processing described in this privacy statement.

This website may contain links to other websites which are not operated and/or owned by the Responsible party. If by clicking on this link you have arrived at another website, the privacy statement of that website applies. The Responsible party is in no way liable or responsible for this website or for the privacy statement on this website. When visiting this website, the Responsible party recommends that you read their privacy statement carefully before continuing to their website.

Passing on to processors and third parties

Personal data may be processed by companies engaged by the Respondent for the performance of the agreement. The law calls these companies ‘processors’. These include the company hosting the website of the Respondent. In addition, the Responsible party processes personal data with Mollie B.V. and/or Klarna Group, in order to process payments. Furthermore, for parcel shipments, address data is forwarded to United Parcel Service Nederland B.V. (UPS) so that shipments can be processed. The processors act under the responsibility of the Accountable.
Your personal data will also be shared with third parties if Verantwoord is obliged under a statutory obligation to pass your personal data on to the competent authorities.

Your privacy rights

Based on the General Data Protection Regulation, you have a number of rights. You have the right to request the Responsible party to inspect (art. 15 AVG) and correct (art. 16 AVG) or erase your personal data (art. 17 AVG). You also have the right to request the Responsible party to restrict the processing of personal data (art. 18 AVG). Under certain circumstances you also have the right to data portability (art. 20 AVG) and the right to object (art. 21 AVG). These rights cannot be exercised in all cases. On the website of the Authority for the Protection of Personal Data more information can be found about when it is possible to exercise one or more of these rights.

You can view or change the data provided by yourself by sending an e-mail to

If you have any questions about this privacy statement, please send an e-mail to

If you wish to lodge a complaint about the Respondent with regard to the processing of your personal data, you can do so at a supervisory authority (for example, the Dutch Data Protection Authority).